Pharmaceuticals Logistics

The transportation of pharmaceuticals necessarily requires adherence to stringent procedures. The conditions the freight must be kept in throughout the transportation process are often very specific, particularly regarding the controlled temperatures in which the pharmaceutical products must be kept at all times. Once we are given control of a pharmaceutical shipment our team are totally committed to ensuring these exacting standards are met at all times from the beginning of the transport procedure until the very end.

Our speciality is transporting time-critical freight throughout the UK and Europe (although we can and do deliver further afield). Irrespective of how unusual your demands our expertise and experience is available 24 hours a day to find you the perfect solution to your particular problem. For example, in the past we have been tasked with transporting pharmaceuticals which are so secretive and/or sensitive that the routes given were far from the norm. Indeed, covert security operations have often followed our load in case of hijacks or industrial spies wanting the samples.

By effectively communicating with your business our team will determine the exact requirements and controls for your shipment and then set about ensuring these are met in the easiest, most hassle-free way possible. By establishing the guidelines for your freight from the outset we minimise any potential for disruption that might otherwise occur throughout the transportation procedure. Once your shipment is within our control we rigorously monitor it to ensure it remains within any and all temperature requirements and that all milestones (if any are identified) are achieved. Using the latest temperature controlled equipment we can be confident of taking any proactive measures as and when required to ensure your shipment remains within the guidelines at all times.

If, for example, there is a flight cancellation or improper handling occurs then our team will immediately begin taking action to put some contingency measures into place. These might be moving the shipment to another flight or method of transport, storing the shipment in one of our cool zones or re-icing the shipment. In the unlikely event that the above occurs our customer service team will be in touch with you to keep you informed throughout to explain what has happened and which remedial measures we have taken.

We also transport hazardous materials which do not require stringent temperature control measures, although ensuring they’re delivered on time is critical as our weekly arrangement with Eire demonstrates. We’re tasked with ensuring the successful redistribution of hazardous materials for all the hospitals and clinics throughout Eire.

Irrespective of what particular service you require from us we want our customers to have peace of mind at all times. We’re therefore proud of the feedback we get from the people we work with regarding just how satisfied they are with what they have employed us to do.

So regardless of how big or small your pharmaceutical shipment, irrespective of how exacting the controls required in transit, Monarch are perfectly positioned to ensure you get the service you not only need, but want!